Dr. Patricia Panzica and Dr. John Hart are Board Certified Pediatricians. They formed Pediatric Associates of Rockford in 1991.

Our Goal: At Pediatric Associates of Rockford, the health and welfare of your child is our top priority. Our goal is to provide your child with the highest quality of care, while making the experience pleasant, efficient, and friendly. We feel your child’s health is a partnership between you and us. Our physicians are trained in the latest pediatric advances. A physician is available 24 hours a day in the event your child becomes ill.

Making Appointments: Patients are seen by appointment only. Checkups are scheduled in the morning and early afternoon. Appointments can be made for sick children the same day you call our office.  We try our best to stay on schedule, but sometimes emergencies do arise. If we are seriously delayed, we will notify you as soon as possible. Please assist us by being on time (neither early nor late) for your appointment. We ask for your patience if you have to wait. We know your time is valuable and hate to keep you waiting.

Emergency Care: If an emergency arises, please call 911. For urgent care, you may call our office number 24 hours a day. If you call at a time other that regular business hours, an answering service will contact the on call doctor. Our doctors make every effort to return your call ASAP. Please note that if you have not received a phone call from our doctors within 30 minutes, please call 815-398-1527 and inform the answering service.

Canceling Appointments: We understand that sometimes it may be difficult to keep an appointment. As a courtesy to others, we ask that you give our office a 24-hour notice. If you are running late for an appointment please call as soon as possible. If you are running more than 20 minutes late, the exam may need to be rescheduled.

Referrals: It is your responsibility to notify us if you need a referral. Since insurance companies are no longer accepting backdated referrals, please request your referral as soon as you schedule an appointment with a specialist. Most referrals cover a 3 or 6 month time period. Please keep track of when you will need to have your referral renewed.

Fees: Charges for our office vary with the severity and complexity of the problem, and time spent with your child. Payment is required at time of service. We accept cash, check, or credit card. As a courtesy, we bill primary insurance for you.

Doctor / Patient Relationships: A healthy Doctor / Patient relationship is best developed when based on mutual understanding. It is helpful to make a list of questions prior to your appointment so that we can address all of your concerns. We make special efforts to explain everything to you regarding your child’s medical condition, medicines, and treatment.

If something is unclear to you, don’t hesitate to ask us about it. If you have any suggestion regarding services or fees, please convey them to us so we can better serve you. If you are happy with our services, please tell your friends, as patient’s parents are some of our best advertisers.